Consumers taking advantage of special features such as Shop On-Line, buy 3 and get 1 free or free shipping on orders over $ 100, do so at their own risk and shall hold Balanced Formula harmless from any and all liability including, but not limited to, any health claims regarding products posted on retailer sites as well as pick, pack, payment, and delivery functions.

While Balanced Formula provides state of the art security encryption devices, customer's e-mail may not be fully secured against interception. Customer agrees to hold Balanced Formula harmless from any and all liability for any reason whatsoever, including monetary and health issues, which may arise regarding any transaction that occurs between Balanced Formula and customer. Both Balanced Formula and customer agree to hold Balanced Formula harmless from any and all liability for any reason whatsoever, including monetary and health issues that may arise regarding any transactions that occur between Balanced Formula and customer.

Further, Balanced Formula guarantees and warranties regarding reimbursement for goods and services, as well as pick, pack, and delivery functions whether shopping on-line.

Balanced Formula collects financial information (like your account or credit card numbers where applicable) so you can order products from its store via their shop on-line service. Your billing information is only used by Balanced Formula or its other business partners to bill you for products and services they sell. It is privileged, confidential, encrypted, and held on a secure server, and will not be given to a third party except as required by law

While most orders begin the shipping process immediately, please allow a minimum of 24-48 business hours to process and ship your order.

All UPS deliveries must be made to a verifiable street address. UPS cannot ship to P.O. boxes. For tracking number please visit www.ups.com.

Please ensure that you choose a safe and secure shipping delivery address. If your order is being delivered to an office building, apartment complex, another facility, public institution, such as a college, hospital or hotel, the carrier may choose to leave the package with a fellow employee, neighbor, receptionist, etc. Upon signature or acceptance of goods by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order.